Digital Champion - St Williams Way Library

Digital Champion - St Williams Way Library

Organisation role · Flexible hours · Starting from 3 Jan 2024
5 St Williams Way, Norwich NR7 9NW, UK
TrainingTeachingAdvice & MentoringAssistanceSupport workITWebsiteEnglish
Community & familyEducationWellbeing
3 Good health and well-being4 Quality education10 Reduced inequalities
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Norfolk Library and Information Service
#72701
Scan me or visit www.getinvolvednorfolk.org.uk/o/Norfolk-Library-and-Information-Service/opportunities/Digital-Champion---St-Williams-Way-Library/72701 to join

Contact person

Katherine OsborneAsk Katherine a question

Summary

We are looking for Digital Champions to help with basic IT queries. You don't need to be an expert in IT to apply - just a basic knowledge and a willing spirit

Detailed description

Norfolk Library and Information Service has a core aim of supporting IT literacy. In order to support the work that we do in this area, we set up a volunteer role to help customers gain access to targeted support with basic IT queries. 


Volunteers will help with basic IT queries. The types of queries will draw on the supporting materials provided on the Learn My Way website:


  • Getting online
  • Support with using e-mail
  • Safe online shopping
  • Looking for work online
  • Using online technology to connect with friends and family
  • Exploring social media


Volunteers are not expected to be an expert in all of these areas but the materials available on the Learn My Way website can be used to guide a customer through the subject and increase their knowledge and confidence in a selected area.

What volunteers need

🗣️ Native language skills

What we will provide to volunteers

💸 Reimbursement of costs

Getting there

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About Norfolk Library and Information Service

Norfolk Library and Information Service is nationally recognised as being one of the best library services in the country. We're an integral part of the public service offer in Norfolk. Our vision is for everyone in Norfolk to use their inspirational, safe and welcoming libraries. Our volunteers support and add value to our Library services. We have roles to suit all needs and we welcome volunteers of all ages, abilities and backgrounds.