Jobs Club - Gorleston Library

Scheduled for Tuesday between 11:00 - 13:00 and Friday between 14:00 - 17:00

Main Duties

• To liaise with staff to ensure learners are booked in at the right time and to ensure that there is a computer available
• To be available within the library at agreed regular times to offer support to customers with specific job searching related queries
• To encourage safe use of the internet
• To help raise confidence in using email and the Find a Job government website
• To help library customers to complete Learn My Way modules through the Learn My Way website where relevant
• To help with finding job opportunities using internet search engines and completing online forms

Behaviours and Skills (volunteers within this role would need the following skills, experience and personal qualities)

• Good communication skills
• Competent IT skills, knowledge of MS Office, Email and Online Search Engines
• Confident dealing with a wide range of adults with different learning needs
• Good time management
• Able to communicate to a wide variety of people

Further Information (We can provide training in the following areas to support you in this role)

• Induction to the library
• Training in Data Protection
• Health and Safety aspects of role
• Introductory training on public computers in libraries, their requirements and limitations and how they differ from home PCs
• Introduction to Find a Job site
• Introduction to Learn My Way website

Ongoing support will be available through library staff and the library manager.

Volunteer travel expenses can be reimbursed to allow a volunteer to participate in this volunteering role.