Outpatient, Clinic and Admin Volunteers

The NNUH are looking for Volunteers to support the Trust in a variety of setting, and we are looking for volunteers who can assist in a busy environment and are resilient to the challenges of a hospital setting.

We welcome people who can support staff, patients and visitors with care, compassion, positivity and empathy.

As an NNUH volunteer, you can expect to be provided with full training and ongoing support in order to aid you in delivering a much valued and crucial service.

Outpatient Clinics

Volunteers in our outpatient areas cover a range of duties including welcoming patients and visitors and escorting them around departments, keeping waiting areas clean and tidy, stocking information leaflets, supporting housekeepers, relaying telephone messages, supporting staff with basic admin tasks, chatting to patients and visitors, running errands and making refreshments.

We currently have the following vacancies:

Radiology Outpatients:

• Monday morning (x1) and afternoon (x1)
• Tuesday morning (x1) and afternoon (x1)
• Wednedsay afternoon (x1)
• Thursday afternoon (x1)
• Friday afternoon (x1)

Weybourne Day Unit:

• Saturday (x2)

Ambulatory Procedure Unit:

• Tuesday 10am-2pm (x1)

Community Diagnostic Centre (NNUH CDC)

• Monday - Friday morning (x2) and afternoon (x2), commencing February 2025

Reception

Reception volunteers cover our busy East & West Out-patient and East In-patient reception areas, assisting with wayfinding, car park validation and general enquiries/information.

We currently have the following vacancies:

NNUH West & East Out-patient Receptions:

• Short notice ad-hoc cover (Monday-Friday 8/8:30am-12/12:30pm & 12/12:30pm-4/4:30pm)

Meet & Greet

Meet & Greet Volunteers support within the Hospital by assisting with wayfinding, escorting patients and other ad-hoc requests.

We currently require volunteers on Mondays 1pm-4/4:30pm, Wednesdays between 8:30am and 4/4:30pm and Fridays between 1pm-4/4:30pm.

Bleep Buddies

Bleep Buddies respond to ad-hoc requests from internal hospital departments to assist with note running, pharmacy collections and other ad-hoc requests.

We currently have the following vacancies:

• Monday afternoon (x1)
• Tuesday morning (x1)
• Tuesday afternoon (x1)
• Wednesday afternoon (x2)
• Thursdsay morning (x1)
• Friday afternoon (x1)

Out-patient Booking Offices

We have recently launched an initiative with some of our Out-patient departments in an effort to reduce the number of missed appointments within the Trust. This role involves calling patients who are due to attend appointments within a specified timeframe (ie. 1 week ahead) to confirm their attendance or free up unwanted appointments.

We have vacacies within the following department(s):

Diabetes & Endocrinology (based at Rouen Road)

• Monday’s and Tuesday’s (1 volunteer each day with times to suit)

Pharmacy

Volunteers within our busy Pharmacy assist with filling the robot with new stocks of medicines and delivering TTO’s and labelled/stock items back to the wards.

We currently have the following vacancies available from September 2024:

• Tuesday morning (x1) and afternoon (x1)
• Wednesday morning (x1)
• Thursday morning (x1) and afternoon (x1)
• Friday morning (x1) and afternoon (x1)

If you feel that you are suited to any of these roles, please pop us a message expressing your interest. Unfortunately, we are unable to accept applications for outpatient clinic based volunteers under the age of 17.5 years old.