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About
The Maddermarket Theatre Trust Ltd. is a registered charity in the UK. As a charitable arts organisation in the heart of Norwich, we exist to support community engagement through affordable ...
Steward - VOLUNTEER
Organisation role · Flexible hours
NR2 1DR, Norwich, Norfolk, England, United Kingdom
Events & festival
Art & culture
Contact person
Lesley BattsAsk Lesley a question
Maddermarket Theatre Trust Ltd
#55929
Scan me or visit www.getinvolvednorfolk.org.uk/o/httpsmaddermarketcouk/opportunities/Steward---VOLUNTEER/55929 to join
Scan me or visit www.getinvolvednorfolk.org.uk/o/httpsmaddermarketcouk/opportunities/Steward---VOLUNTEER/55929 to join
Summary
The role of the steward is to be the warm and friendly face of the theatre as you welcome patrons to their seats and into and out of the venue.Detailed description
- Be available to start work an hour before curtain up to prepare the theatre for the arrival of visitors. Performances are mainly in the evenings at 7:30pm with some matinees at 2.30pm.
- Direct customers to all of The Maddermarket’s facilities.
- Assist with the safe evacuation of our customers in fire and other emergency situations.
- Help with the provision of particular assistance, if required, to customers with specific access requirements, including use of the assisted hearing system.
- Check tickets and assist customers to their seats.
- Sell programmes and merchandise when necessary in front of house.
- Deal effectively with latecomers and other audience related enquiries.
- Man the auditorium doors during a performance as required.
- Ensure the cleanliness and hygiene of the auditorium, foyers and toilets, prior to, during and after performances is of a high standard.
- To be vigilant at all times, with regard to the safety and security of customers, colleagues and yourself and to alert the Duty Manager of any problems quickly and clearly.
- Assist in maintaining the general appearance and tidiness of all the public areas before the auditorium/cinema opens and during performances.
- Please note, you must be 18+ to volunteer front of house.
- Must be a friendly team player and enjoy working with the public
What volunteers need
🗣️ Native language skills
About Maddermarket Theatre Trust Ltd
The Maddermarket Theatre Trust Ltd. is a registered charity in the UK. As a charitable arts organisation in the heart of Norwich, we exist to support community engagement through affordable performing arts, entertainment, events and education.