Online Fundraising

About Feline Care: At Feline Care we focus on cats who are less likely to find homes due to their age, temperament or health. This can mean they spend longer in our care whilst they wait for a new home. We are also a sanctuary for cats to live out their days with us. 

Role Overview:

As an Online Fundraising Volunteer, you will help to manage our e-commerce platforms, ensuring our unique and varied donated items reach supporters far and wide. Your role will be crucial in generating funds that directly support the care and wellbeing of our cats.

Key Responsibilities:

• Sort, photograph, and list donated items for sale on our e-commerce platforms.
• Manage and update our online store with new listings, descriptions, and images.
• Process online orders, ensuring timely fulfilment and excellent customer service.
• Coordinate with volunteers to maintain and organise inventory of donated items.
• Respond to customer enquiries and feedback in a professional and friendly manner.
• Identify new online sales opportunities to maximise revenue.
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Requirements:

• Strong organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• Experience with e-commerce platforms such as eBay is desirable but not necessary.
• Basic knowledge of social media marketing and digital promotions.
• Ability to work independently and as part of a team.
• Passion for cats and improving the lives of our feline friends.
• Experience in sorting and assessing donated items is desirable but not necessary.
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Benefits:

• Rewarding Experience: The satisfaction of making a positive impact on the lives of cats in need.
• Flexible working hours to fit your schedule.
• A supportive and passionate team environment.
• Hands-on experience in e-commerce and online marketing.
• Working on site with the wonderful cats at Feline Care