Welcoming Team member

Principal duties: Front of House/Reception Volunteer: introduce the Museum and its collection, offer audio guides and trail sheets, operate drinks machine, keep area tidy, wipe down tables, ensure shop/café area stocked and clean, answer phone, liaise with boat crew and assist with enquiries about the Museum and local area. (1 or 2 people per shift) Till/Cashier Volunteer: staff the Reception desk, redeem online bookings, sell admission and boat tickets, sell items from the shop and café, and cash up at end of day. (1 person per shift) Welcoming Team Volunteer: posted around the site, and at the entrance, to assist visitors where necessary and to clean touch areas regularly throughout shift. When busy, can also assist in reception and liaise with boat crew. Members of the team open and lock the Museum, leaving all areas tidy and ready for the next shift. The roles within the Welcoming team are supportive of each other and designed to offer the visitor a friendly, engaging and seamless experience.