Welcoming Team member

Welcoming Team member

Organisation role · Flexible hours · Starting from 1 May 2023
Museum Of The Broads, Staithe Road, Norwich, England NR12 9BY, United Kingdom
HostingRetail
Art & cultureEducationNature & sustainability
4 Quality education
Suitable for under 18's
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Museum of The Broads
#54946
Scan me or visit www.getinvolvednorfolk.org.uk/o/Museum-of-The-Broads/opportunities/Welcoming-Team-member/54946 to join

Contact person

Summary

Members of the Welcoming Team are the first point of contact for visitors, warmly welcoming them to the museum
and offering information and assistance

Detailed description

Principal duties: Front of House/Reception Volunteer: introduce the Museum and its collection, offer audio guides and trail sheets, operate drinks machine, keep area tidy, wipe down tables, ensure shop/café area stocked and clean, answer phone, liaise with boat crew and assist with enquiries about the Museum and local area. (1 or 2 people per shift) Till/Cashier Volunteer: staff the Reception desk, redeem online bookings, sell admission and boat tickets, sell items from the shop and café, and cash up at end of day. (1 person per shift) Welcoming Team Volunteer: posted around the site, and at the entrance, to assist visitors where necessary and to clean touch areas regularly throughout shift. When busy, can also assist in reception and liaise with boat crew. Members of the team open and lock the Museum, leaving all areas tidy and ready for the next shift. The roles within the Welcoming team are supportive of each other and designed to offer the visitor a friendly, engaging and seamless experience.

Getting there

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About Museum of The Broads

The Museum of The Broads - Bringing the stories of the Broads alive.
The museum tells the stories of the Norfolk and Suffolk Broads.
It is located in Stalham, Norfolk.